This Privacy Policy is designed to help you understand how we collect, use, and safeguard your personal information. By using our website and our services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information when you visit our website or use our services:
- Personal Information: We may collect personal information, such as your name, contact information (email address, phone number), and date of birth, to schedule appointments and provide dental care services.
- Health Information: To provide you with the best possible dental care, we may collect your medical and dental history, information about your dental conditions, and treatment preferences.
- Usage Information: We may collect information about how you use our website, such as your browsing activity, pages visited, and the date and time of your visits.
- Appointment Reminders: We will collect your consent to send appointment reminders through email and text messages.
How We Use Your Information
- Appointment Scheduling: To schedule and manage your dental appointments.
- Communication: To send you appointment reminders, updates, and important information regarding your dental care.
- Improving Our Services: To enhance the quality of our dental care services and improve our website.
- Legal and Regulatory Compliance: To comply with legal and regulatory obligations.
Sharing of Information
We do not sell, trade, or otherwise transfer your personal information to outside third parties. Your information is kept confidential within our dental practice, and it is only accessible to authorized personnel who need this information to perform their duties.
Mobile Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your Consent for Appointment Reminders
By providing your email address and phone number, you explicitly consent to receiving appointment reminders via email and text messages. You can opt out of these reminders at any time by contacting us or following the instructions provided in the reminders.
Security Measures
We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your personal information when you enter or submit your details on our website.
Cookies and Tracking
Our website may use cookies and other tracking technologies to improve your experience. You can set your browser to refuse cookies, but this may affect your experience on our website.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.
Changes to the Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to check this page regularly to stay informed about our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights as described herein, please contact us.
By using our website and services, you agree to the terms and conditions of this Privacy Policy. Your privacy and the security of your information are important to us, and we are committed to protecting them to the best of our abilities.
Who We Are
Our website address is: https://thesmilesanctuary.org.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who We Share Your Data With
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What Rights You Have Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.